Flagship Case Studies
Abandoned Cart Recovery at Scale
Challenge
Many retailers lose significant revenue when customers abandon their carts and no immediate follow-up occurs.
Solution
By integrating scaleRep with the retailer’s eCommerce platform and CRM, AI voice agents contact customers within minutes of cart abandonment - in their preferred language - to confirm interest, address objections, and complete the purchase.
Impact
In similar retail environments, this approach has recovered up to 25% more abandoned orders, adding millions in incremental revenue annually while freeing human agents for higher-value work.
Retail & eCommerce
Flagship Case Studies
Abandoned Cart Recovery at Scale
Challenge
Many retailers lose significant revenue when customers abandon their carts and no immediate follow-up occurs.
Solution
By integrating scaleRep with the retailer’s eCommerce platform and CRM, AI voice agents contact customers within minutes of cart abandonment - in their preferred language - to confirm interest, address objections, and complete the purchase.
Impact
In similar retail environments, this approach has recovered up to 25% more abandoned orders, adding millions in incremental revenue annually while freeing human agents for higher-value work.
Retail & eCommerce
